Privacy Policy
1. Introduction
This document aims to provide you with information about how we handle, collect, use, and disclose your information (including your personal data) and your access to and use of our products and services.
WANGUO INTERACTIVE TECHNOLOGY CO. , LIMITED complies with and adheres to applicable laws and regulations related to the protection and storage of personal information.
This privacy policy applies to all services, products, websites, games, and content operated by WANGUO INTERACTIVE TECHNOLOGY CO. , LIMITED collectively referred to as "products" and/or "services."
When this policy refers to "WANGUO INTERACTIVE TECHNOLOGY CO. , LIMITED," "we," or "our," it means WANGUO INTERACTIVE TECHNOLOGY CO. , LIMITED, which is responsible for your information under this privacy policy (the "Data Controller").
This privacy policy does not apply to any third-party services or websites that are associated with or integrated with any products of WANGUO INTERACTIVE TECHNOLOGY CO. , LIMITED. These third parties have their own privacy policies and terms of service, over which WANGUO INTERACTIVE TECHNOLOGY CO. , LIMITED has no control.
We are committed to protecting your privacy and take special measures to ensure that the personally identifiable information collected from or about you is kept confidential. This privacy policy explains what information we collect, how we collect it, why and how we use it, with whom we share it, how you can access and update it, your choices regarding our collection, use, and sharing of this information, and how we will protect the information we store about you.
Please read this policy carefully. If you do not agree with this Privacy Policy, or any part of it, or you do not want us to collect, store, use or share your information as described in this Privacy Policy, you should not use our products. You can ask us to delete your account and provide a copy of your information by email (kkiwi8022@gmail.com) or by contacting customer service in the in-game settings. If you fail to notify us in writing of your objections or take the necessary steps to delete your account, you will be deemed to have fully agreed to this Privacy Policy.
Your use of our services constitutes your acceptance of the version of this policy in effect at the time of your use.
If you have any questions about this Privacy Policy, please contact us at kkiwi8022@gmail.com. Do not use our products and services until you are satisfied and fully accept this policy.
2. Types of information we collect
The information we collect generally falls into three categories:
2.1 Information you provide to us
2.1.1 Information Required for Product Use
When you use our services (whether through social networks, third-party websites, or directly through our services), you provide us with direct information (such as when setting up your account), which we store in our systems and use for the purposes described in this privacy policy.
When you use the product, we request and collect the following personal information about you. This information is necessary for the proper fulfillment of the contract between you and us, and enables us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
2.1.1.1 Account Information
Your email
Password
Help us ensure that you can access your account or provide other information to help us improve our services
2.1.2 Information You Choose to Provide to Us
2.1.2.1 Additional Profile Information
You may choose to provide additional information in your profile (such as gender, preferred language, and personal description). Portions of the information displayed in your account settings are part of your public profile page and can be viewed by others.
Profile Picture
Game Username
Gender
About your location (country and city)
Subjective details (such as age)
Status information you write
Links to your profiles on different social networks
2.1.3 Information from your use of our communications
We will collect and store the contact information you choose to provide when contacting our support team, such as your name and email address, information about activities related to your use of the product, and your user ID and/or social network ID. We will also store your communications with the support team and any information contained within those communications in order to provide support and improve the product.
2.1.3.2 Product Communications
Participating in message boards;
Sending messages or invitations to other players;
Chatting with other players;
Posting photos, videos, graphics, or text.
We may access, record, and/or store such communications, comments, photos, videos, graphics, or text in real-time for the purpose of safeguarding player safety and our legitimate rights and ownership of our services and products.
When you use the product, we automatically collect information, including personal information, about your use of the services and how you interact with them. This information is necessary for the proper performance of the contract between you and us, to enable us to comply with legal obligations, and to enable us to provide and improve the functionality of the product.
2.2.1 Use of Information
We collect information about your interactions with the product and other operations related to the product. In some cases, we may associate this information with social network codes or user codes. This information may include:
2.2.1.1 Log Data and Device Information
IP address
Login date and time
Type of device you are using
Your registered system version
Your mobile device identifier, advertising identifier (IDFA)
Type of browser you are using
Language of your browser
Exit page, referrer, and URL
Platform type
Click behavior on certain pages
Landing page
Pages viewed and navigated through them
Time spent on certain pages
Game status and date and time of activity on our website or in our games
Your phone number
Your geographic location (via GeoIP)
In-game activities
2.2.2 Cookies and Similar Technologies
We use cookies and other similar technologies. We and the service providers acting on our behalf (such as Google Analytics) store log files and use tracking technologies, such as:
2.2.2.1 Cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes;
2.2.2.2 Web beacons, which let us know if specific pages have been visited or if emails have been opened;
2.2.2.3 Tracking pixels, which enable us or our advertising partners to deliver ads more effectively;
2.2.2.4 Local storage helps us reduce fraud, remember your preferences in games and speed up loading times.
2.2.2.5 Mobile identifiers.
2.2.3 Payment Transaction Information
If you purchase a license to use virtual in-game currency or virtual items in our products, whether they run on our domain, on social networks, or on your mobile device, our payment processors will collect your billing and financial information to process your charges. We do not collect or store your financial information, such as credit card numbers. We may obtain payment information, such as transaction codes, prices, and amounts.
2.3 Information We Collect from Third Parties
2.3.1 Information We Obtain from Associated Third-Party Applications
If you link, connect, or log in using a third party (such as Google or Facebook), or access our services from a connected third-party application (including social networks), the third-party service may send us the following information: such as registration information, profile information from that service, or information you have allowed in the privacy settings of that service.
If you access our products and services from a third-party application or link our services to a third-party application, you should also read the third party's terms of service and privacy policy. If you are unsure about the information that a third-party application shares with us, please go to the third-party application to learn more about their privacy practices in detail.
We may access, collect, or store some or all of the following information shared by third-party application providers:
2.3.1.1 Your first and last name
2.3.1.2 Your profile picture or profile link
2.3.1.3 Your user ID (such as your Facebook ID), which may be associated with publicly available information like your name and profile picture
2.3.1.4 Public data such as your friends' user IDs
2.3.1.5 The email address you used to log in to the third-party application when you registered
2.3.1.6 Age
2.3.1.7 Other information available for public access on the third-party application
2.3.1.8 Any other information you or the third-party application provider shares with us
2.3.2 Information about "Friends"
You can connect your account in the Products with accounts on third-party social networking services. Your contacts on these third-party services are called "friends". You can choose to invite these "friends" to join you in our products. If you decide to share this information, your activities in the Products may be displayed to your friends on that third-party website with your permission.
2.3.3 Other Sources
We may collect or receive information about you from other sources, such as third-party information providers, to the extent necessary to fully perform our contract with you and ensure that we comply with applicable laws and obtain your consent. In addition to the information you directly provide to us, we use this information, for example, to help you communicate with your friends or to provide you with advertisements that better match your interests.
We do not own or control these third-party services. These third-party services have their own information collection, use and disclosure rules.
2.4 Data deletion policy
The Company is committed to protecting your privacy and the security of your personal data. As part of our services, we offer the right to delete personal data stored on our systems.
Request to delete data
If you wish to delete your personal data, you may contact us via:
Customer service email: kkiwi8022@gmail.com
Online customer service system: Contact customer service staff in the game settings button
Information required
To ensure that your data deletion request is processed further, please provide the following information:
full name
Register email or phone number
User account (if applicable)
Data type requested to be deleted
processing time
We will process the $30 received following your data deletion request.
Data deletion scope
We will delete all personal data stored on our company servers, including your name, address, email, phone number and any information related to your identity. Please note that we may be required by law or regulation to retain certain data.
Data deletion confirmation
After the data deletion is completed, we will send a confirmation notification to the email address you provided.
FAQ
If you have any questions about data deletion, or require further assistance, please contact our customer service team.
3. Legal Basis for Data Processing
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3.1 Your Consent
With your consent, we will process your information, including personal information, to prepare and analyze targeted offers for our products when you participate in promotions conducted by our partners or third parties.
3.2 Contract
- Necessary to enforce our Terms of Service
- To adequately perform the contract between you and us
3.3 Legal Obligations
- To enable us to comply with legal obligations
3.4 Necessary Interests
- To protect the vital interests of you and others
3.5 Legal rights
- Our legitimate interests in providing and improving product and service features
- Our legitimate interests in protecting products and services
- To detect and prevent any fraud or harmful activity related to our products, services, or users
- To measure performance adequately to meet the contracts we have with you
- Necessary for our legitimate (or other) interests, including our interest in providing innovative, personalized, secure, and profitable services to our users and partners, unless these interests conflict with your interests or fundamental rights and freedoms that require the protection of personal data
4. How We Use the Information We Collect
We use, store, and process information, including your personal information, to provide, understand, improve, and develop products, create a reliable and secure environment, and comply with our legal obligations. It is in our legitimate interests to research and improve our services; to conduct marketing activities that may be of interest to you; and to enhance and measure the performance of contracts we have with you. It is also in our legitimate interests to protect our services and property from harm and to comply with the law.
4.1 Providing, Improving, and Developing Products
- Provide access to and use of the products
- Create a game account and allow you to play the game
- Allow you to use our social features and communicate with other users
- Work on improving products through research and analysis of usage and performance
- Provide technical and customer support
- Communicate with you regarding services, support, and updates
4.2 Create and maintain a reliable and secure environment
- Detect and prevent fraud, spam, abuse, security incidents, and other malicious activities
- Protect our rights and property related to the products
- Comply with our legal obligations
- Resolve any disputes with any of our users
- Apply our Terms of Service and other policies
4.3 Providing, Personalizing, Measuring, and Improving Marketing and Advertising
- Send you promotional information, offers, marketing, advertisements, and other information that may be of interest to you based on your preferences.
- Notify players of in-game updates, new products or promotions
- Personalize, measure, and improve our advertising.
- Manage referral programs, rewards, surveys, sweepstakes, contests, promotional activities, or other events sponsored or managed by us or our third-party partners.
5. How We Share This Information
5.1 Data Collected
We may share aggregated information (where we combine user information so that it does not identify any individual user) and other anonymized information for legal compliance, organizational analysis, market and demographic analysis, marketing, advertising, and other business purposes.
5.2 Your Consent
With your consent, we may share your information with third parties or allow them to collect your information from our services in ways not specifically described in this privacy policy.
5.3 Sharing Between Users
When you share and interact with other users of the product, certain data may be shared with or visible to them. Information about your profile and game activities, such as earned in-game currency, wins, and losses, may be displayed on your friends' in-game leaderboards. Additionally, leaderboards may be posted on our website. Any posts on message boards will be visible to other users.
5.4 Profile and Other Public Information
The product allows you to post information that is visible to the public, including personal information. Some information is visible to others (such as your profile, nickname, profile picture, game scores, and account level).
5.5 Third-Party Service Providers
We use various third-party service providers to help us provide services related to our product.
We may share information with third-party service providers, such as payment processors, data analysis, statistics, research, email, hosting, customer service, consulting, marketing, review, and advertising networks.
These providers have limited access to your information to perform tasks on our behalf and are contractually obligated to protect this information and only use it for the disclosed purposes that comply with this privacy policy.
5.6 Advertising and Analytics
We have ads in our products so we can provide certain product features for free. We do not share personal information with third-party advertisers for direct marketing purposes unless you consent.
Third-party advertisers may collect or share performance data, aggregated data, and technical information.
This information is used to measure the effectiveness of advertising campaigns and to deliver targeted ads, whether or not you consent to do so.
Additionally, we integrate analytics into our products to monitor and measure player activity to maintain and improve our services.
Third-party advertisers may use tracking technologies such as browser cookies and web beacons.
5.7 Safety, Security, and Compliance with Laws
We will access, maintain, and share your information with regulatory bodies, law enforcement agencies, or others in the following circumstances:
- As required by law and in response to legal requests
- To disclose criminal, fraudulent, unauthorized use of products, violations of our terms or policies, or other harmful or illegal activities; to protect our rights and property
- To protect you or others, to prevent death or personal injury
5.8 New Ownership
If the ownership or control of all or part of our products or their assets changes, we may transfer your information to the new owner.
6. How do you exercise your rights under the General Data Protection Regulation (GDPR)?
6.1 Exercising Your Rights
You have the right to exercise any rights you have to correct, modify, or delete your information. If you wish to exercise any of the rights described in this section, view, delete, or change your information, or if you have any other questions, please contact us at kkiwi8022@gmail.com. We will respond to your request within thirty (30) days.
Please note that before taking any further action on your request, we may ask you to verify your identity.
Please note that once you have made any changes to your account settings, it may take some time (due to technical and procedural limitations) for the changes to take effect. Such changes will be processed immediately and in any case no later than thirty days.
6.2 List of Rights under the General Data Protection Regulation
6.2.1 Right to be informed
You have the right to know the collection and use of your personal data.
If you would like to know what personal information we store about you, please send an email to kkiwi8022@gmail.com with the subject line "Data Export".
6.2.2 Right to Access
You have the right to access your personal data.
You can access and update some of your information through your account settings. If you choose to link your account with third-party social networks (such as Google or Facebook), you can change your settings and delete application permissions by changing your account settings.
6.2.3 Right to Rectification
You have the right to rectify and correct any incorrect personal data.
If you are unable to change this personal information on the account page, please email us at kkiwi8022@gmail.com with the subject "Update My Data." You are responsible for keeping your personal information up to date.
6.2.4 Right to Erasure
If you wish to close your account and delete your personal data, you can email kkiwi8022@gmail.com with the subject "Delete Account." Please provide your account details, such as your username, email address, and/or code you use in social networks through which you access our services. We will respond to your request within thirty days.
6.2.5 Right to Restrict Processing
You have the right to request the restriction or prohibition of the use of personal data.
This is not an absolute right and applies only in specific circumstances. When processing is restricted, we may store personal data but not use it.
If you wish to stop receiving promotional emails from us, our partners, or third parties, please click the "unsubscribe" link in the email. If you wish to withdraw your consent to receive any personal offers, you can do so by changing your account settings. If you do not wish to receive notifications, you can disable them by accessing the "Settings" page on your mobile device.
6.2.6 Right to data portability
You have the right to access and reuse your personal data for your own purposes across different services. This right only applies to information you have provided to us.
You may request a copy of your personal information provided to us in a structured, commonly used, and machine-readable format.
6.2.7 Right to Object
Individuals have the right to object to:
Processing based on legitimate interests, the performance of a task in the public interest or in the exercise of official authority (including diagnostic files)
- Direct marketing (including diagnostic files).
- Processing for scientific/historical research purposes and processing of statistical data
6.2.8 Rights related to automated decision-making and diagnostics
If you do not wish to be the subject of profiling, you can opt out in your account settings.
6.3 Targeted Advertising from Third Parties
If you choose to opt out of targeted "interest-based" network advertising provided by third parties, you can visit the listed third-party websites. These websites are operated by third parties. We do not control or manage them.
If you choose not to view targeted "interest-based" in-app advertising provided by third parties, you can adjust the ad tracking settings on your mobile device. Most modern mobile devices (iOS 6, Android 2.3, Windows 10 and above) provide advertising identifiers. These identifiers have different names depending on the brand of the mobile device. For example, it is called Google Ads (GAID) on Android devices and Identifier for Advertisers (IDFA) on iOS. These operating systems allow you to display your advertising identifier in device settings and control its use.
Please note that even if you opt out of targeted advertising, you may still receive ads from third parties in our products, but these ads will not be based on your activity on unrelated websites or applications.
6.4 Tracking Cookies
You can set your web browser to warn you when attempting to place cookies on your device or specify the types of cookies allowed.
In addition, your browser or device may display some settings that allow you to choose whether to set and delete browser cookies. For more information about these controls, visit your browser or hardware help pages. If you disable browser cookies, some parts of the product may not function properly.
If you disable cookies, you may lose certain features and functionalities of our services, as cookies are necessary for tracking and improving your gaming activities.
7. Third-party Services and Advertisers
Our product may contain advertisements from third-party services, which are companies other than us, and may link to their websites, online services, or mobile applications. We are not responsible for the privacy practices or content of these third-party services. If you have any questions about how these parties use your information, you should review their policies and contact them directly.
8. How Long We Retain Your Information
The duration for which we retain your information depends on the reasons for which we collect and use the information. We will store data for the duration necessary to provide you with services (fulfillment of contracts), or until your account is deleted (whichever comes first).
In certain cases, some information may be retained for a period of time after your account is closed:
- Necessary for our legitimate business interests, such as fraud detection and prevention and security (multiple accounts, duplicate messages)
- Necessary to comply with our legal obligations, such as tax, statutory reporting and audits
- Information you have shared with others (messages on message boards) may still be publicly visible on the Product even after your account is closed. However, this information attributed to you will be deleted. In addition, some copies of your information (such as registration records) may remain in our databases, but separated by personal identifiers.
- Because we take ongoing measures to prevent any accidental or malicious loss of product data, residual copies of your personal information may not be deleted from backup systems for a limited period of time
9. How to Request Deletion of Facebook User Data After users delete the game, they can request the app to delete any data it has obtained about the user from Facebook. The specific method is as follows: Users need to go to their Facebook profile, then go to Settings & Privacy > Settings > Apps and Websites; Select "Remove" the app: black night
Then "View deleted apps and websites," select to send us a data deletion request; For users who have completed the above steps, we will promptly delete any data about you that we obtain from Facebook based on the received "data deletion request."
10. Protecting Your Information
We continuously implement and update administrative (including hiring a data protection officer), technical and physical security measures to help protect your information from unauthorized access, loss, deletion or modification.
Some of the security measures we use to protect your information include firewalls, data encryption, SSL encrypted communication between clients and servers, security certificate keys and information access level controls.
Please keep your login credentials secure, including your login email and password or any other social media account you use to log in. If you know or have reason to believe that your account credentials have been lost, stolen, or otherwise compromised, or if your account is actually or suspected to be used without authorization, please kkiwi8022@gmail.com to contact our account security.
When you log in to your account or enter payment information for third parties, we use encryption technology to transmit this information. Although we take precautions against security vulnerabilities that may occur in our product and customer databases and records, no website or internet transmission is completely secure. We cannot guarantee against unauthorized access, hacking attacks, data loss, or other breaches, nor can we guarantee the security of your information during transmission to our product.
11 Data Transfers Outside the European Economic Area
Due to the global nature of our product and in order to provide better service, we may transmit, store, and process information about players and visitors to our product, including personal information on servers and devices, as well as personal information with service providers residing inside and outside the Economic Area (e.g., Dubai, UAE), including personal information from economic regions such as the United States or Canada, for the purposes outlined in this policy.
These data transfers are necessary for providing and operating the services as stipulated in our terms and for offering our product to you globally.
The data we hold may also be processed by staff working for us or with our partners and service providers outside the EEA. These staff may be engaged in, among other things, (1) processing your transactions and payment details, and (2) providing support services.
When we transfer your personal information internationally, we will take careful steps to ensure that your personal information is treated securely and lawfully in the manner described herein. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws that apply to where your information is transferred, stored, used or processed may be different from the privacy laws that apply to where you live.
When we transfer, store, and process your personal information outside of the European Economic Area, we have ensured appropriate data protection measures are taken.
12. Changes to this Privacy Policy
To comply with the latest regulations and implement best protection practices, we reserve the right to modify this privacy policy at any time in accordance with these terms.
If we make changes to this privacy policy, we will post the revised privacy policy on the product and this page, and update the "Effective Date" at the top of this privacy policy.
We will announce the changes by posting a notice in the Products and Games or sending a message to the email address registered with us. We may also post additional notices on our social network pages and other websites.
If you do not agree to the revised Privacy Policy, you can cancel your account. If you do not cancel your account before the effective date of the revised Privacy Policy, we will consider your continued use or access to the Products, Websites or any other services as acceptance of the revised Privacy Policy from the above effective date.
13. Contact Us
If you have any questions or complaints about this privacy policy or our information processing practices, you can contact us via email:
Please send all game and customer support queries as well as technical support requests to:
Note: Please do not share login passwords in email communications.
All other inquiries should be sent directly to:
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